The Impact of Airport Terminal Expansion on Customer Services as a Smart Airport: A Case Study of Incheon International Airport.

The Impact of Airport Terminal Expansion on Customer Services as a Smart Airport: A Case Study of Incheon International Airport By Table of Figures TOC h z c "Figure" Figure 1: Sample Quota PAGEREF _Toc514663604 h 30Figure 2: Age Frequencies PAGEREF _Toc514663605 h 30Figure 3: Gender Frequencies PAGEREF _Toc514663606 h 31Figure 4: Purpose vs. Type of Visit PAGEREF _Toc514663607 h 31Figure 5: Travelling through Terminal 2 PAGEREF _Toc514663608 h 32Figure 6: Regression – Convenience Depending on Mobile Facility and Self-Check Ins PAGEREF _Toc514663609 h 32Figure 7: ANOVA for Convenience PAGEREF _Toc514663610 h 33Figure 8: Better Customer Service and Preference of Terminal 2 PAGEREF...

The impact of organizational ambidexterity on performance of distributors in the telecommunication industry

The impactof organizational ambidexterity on performance of distributors in the telecommunication industry Technological innovations have graced the telecommunication industry, leading to emergence of products and services that satisfy fast evolving customer demands. Some are occurring gradually while some are spontaneous and disruptive. The result is flattening of the innovation S-Curve. The world is also witnessing concomitant changes in business strategies and models that have a resounding impact on the consumption of products. Due to the fluid nature of global mobile telecommunications technology, the players can only differentiate themselves by being innovative in order to remain competitive....

The Impact of Airport Terminal Expansion on Customer Services as a smart airport

1. Overview of Asian Airport Industry Global airport industry has taken a long journey through development which is transforming the entire domain of national and international travel. With people taking trips from one part of the world to the other, countries are trying to accommodate these travel attempts to the maximum possible extent. According to Gitto & Mancuso (2012, 40), when it comes to air travel, airports play a crucial role in making the journey comfortable because they are responsible for the transit stay of travellers. In Asia, the airport industry has made incredibly impressive progress lately and compared to a few decades ago, the airports in Asian countries are now way more...

The avant garde brand: comme des garcons

THE AVANT-GARDE BRAND: COMME DES GARCONS Comme des Garcons is a Japanese fashion label that was founded by Rei Kawakubo in 1969. It is with no doubt that the fashion industry is one of the most lucrative sectors of every nation’s economy. Comme des Garcons has not only dominated the Japanese fashion and retail sector, but it has attracted the attention of players from the same industry all over the world. The global fashion industry is a multi-billion investment that the like of Kawakubo would not overlook. Comme des Garcons, commonly abbreviated as CDG, targets both mainstream customers all over the world and high-end clients who have a taste of the globe’s most luxurious fabric (Singer, 2018,...

Summarise the hypothesis relationship

The study showed evidence based on the hypotheses that were earlier outlined in the study. From the hypotheses, therefore, there was a significant positive relationship between career management and employees. Such evidence is often achieved when the company adopts the right human resource strategies (Alfes et al., 2013). The findings suggest that there is a significant positive relationship between hotel career management and job performance. Furthermore, the job satisfaction and affective organizational commitment have shown a substantial relationship with the hotel career management (Shaw et al., 2013). The hotel career management was shown to have a positive impact on the employee satisfaction...

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Subjective Recruiting and Hiring

Unbiased Hiring Process Cannot Be Resolved with Artificial Intelligence Student’s Name Institutional Affiliation Unbiased Hiring Process Cannot Be Resolved with Artificial Intelligence Introduction The hiring process involves the interviewers hiring the highly qualified employee for a specific position in a company. As a result, not all applicants who apply for a particular position get to be hired. There exists a specific criterion that interviewers or a company use in hiring or selecting potential employees for a vacancy. The criterion can be subjective or objective. Subjective recruitment process involves personal feelings, opinions, and perspectives of the interviewer interfering with...

Student Engagement

Abstract In an organization, stakeholders are the partners who work together to see the objectives and the accomplishments are achieved. This is not different from the college or higher education settings where the students are partners of the institution. Therefore, as partners, students need to be fully engaged and incorporated into the learning process. This methodology chapter presents a discussion on the various methods that the researcher incorporated in the research on the students' engagement. The research questions were fundamental in helping the researcher to determine the appropriate ways that could get the aim of the study attained. Various learning intervention tools including tutorial...

Stakeholder Analysis

Seeking Skills, Finding Barriers: Vocational Training in Punjab Stakeholder Analysis During Phase 1, the importance and influence of stakeholders in the vocational training in Punjab were analyzed. The case study of the project presented various stakeholders who engage in developing the program and those who are affected by it negatively and positively. The analysis focuses on the role of the Punjab government and agencies, Punjab Skills Development Fund (PSDF), private organizations, the British aid agency, the Department for International Development (DFID), and the people of Punjab as the key stakeholders with substantial impact on the progress of the training program. The analysis was...

SME Mobile B2B Application 2

SME Mobile B2B Application Developing a business app for company X to meet the functional, structural, and resource requirement objectives should be based on several attributes to ensure that it addresses the needs of the business. Overall, the current literature on the use of smartphone apps is encouraging. According to a research conducted by Dennison et al., (2013), customers prefer the flexible apps given the ease of use and tracking as well as the wealth of information they can acquire about the products and services of an entity. The owner of a smartphone can access the apps at any time, thus providing convenience to the users. In this regard, the project leading to the development of an app...

SME Product Development A3 Map

SME PRODUCT DEVELOPMENT A3 MAP By Class Tutor Course Date SME PRODUCT DEVELOPMENT A3 MAP Client’s Requirement Mobile apps are a significant development that revolutionizes business transactions. In the last three years, mobile phone use has increased by 57.5 percent, while the time spent on mobile apps is approximately 80 percent. This indicates the potential for using mobile apps in business. Given the potential provided by mobile apps, the aim is to develop a scoping study to determine the requirements of developing a business app by Company X. This study shall strengthen Company X’s potential to: Be Visible to customers at all times Create a direct marketing channel Provide value...