Adoption of e-Government in Bahrain
Factors Impacting the Adoption of e-Government Services in Developing: A Case Study of Bahrain Government
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Abstract
The age of technology has seen the gap between developing and developed countries increase. The gap is caused by the implementation trends between the two nations and the easy access to innovations. E-Government service is a technology that was invented to enhance service delivery among government agencies. In Bahrain, the implementation of e-Services has not been effective due to the low-level of adoption among citizens. Many governments have realized that this is a problem for not only e-Service adoption but also the implementation of other new technologies. It is difficult to understand why citizens have this behavior and attitude towards e-Services in Bahrain. Therefore, this research aims to investigate the factors that impact the adoption of e-Government services in Bahrain. The study uses the Unified Theory of Acceptance and Use of Technology (UTAUT) model to evaluate how the concepts of culture and trust influence citizens’ attitude towards e-Services in Bahrain. The evaluation focuses on four constructs: performance expectancy, effort expectancy, social influence, and facilitation conditions. These four constructs define culture and trust.
Keywords: UTAUT, e-Services, Bahrain citizens
Factors Impacting the Adoption of e-Government Services in Developing: A Case Study of Bahrain Government
Chapter One: Introduction
Background
In March 2001, 122 nations…
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