A study of the effects of information overflows among tourists

A study of the effects of information overflows among tourists The presence of the internet, as well as other self-service technologies in the tourism industry, has made it easier for tourists to access any sort of information that they desire. However, the internet has a lot of information that creates the problem of information synergy or overload. Too much information is a problem for tourists since they are unable to select the most desired destinations due to having too many options to choose from. The Islamic tourism that occurred in Saudi Arabia during Hajj is an example of the magnitude and the confusion that can arise for people willing to visit pilgrimages. This research aims to identify the impact of online information gathering by tourists when heading to new places. Aims and objectives This research aims to determine how consumers evaluate the quality of online information and how tourism operators manage the amount of information available for tourists. It will also seek to determine the effects of potential information synergies or information overload. Saudi Arabia is a country that intends to move from relying too much on oil to becoming a manufacturing economy. This situation is likely to attract more visitors to the country including people who come for Islamic tourism during Hajj. To achieve its vision 2030, Saudi Arabia needs to invest massively in technology that will be required during Hajj by the tourists. This study will help in revealing the problems that tourists encounter when trying to identify…

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